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Digital ExpressTECHNOLOGIES

Healthcare & Social Services

Patch management and network monitoring for provincial health

A 500-licence patch-management subscription and PRTG enterprise network monitoring with 36 months’ maintenance.

Client
Northern Cape Department of Health
Industry
Healthcare & Social Services
Delivered
May 2024 – July 2025
Partners
DET delivery team
Analyst monitoring systems on a laptop
ILLUSTRATIVE IMAGE — PROJECT PHOTOGRAPHY TO FOLLOW

The challenge

Keeping hundreds of devices patched — and seeing network problems before users do — is essential to a stable, secure health environment.

The DET solution

DET deployed PRTG enterprise network monitoring for real-time visibility and proactive alerting (2024), followed by a patch-management solution delivered as an annual subscription, including licensing, deployment, configuration and operational enablement (2025).

What was delivered

  • Patch management for 500 endpoints plus admin licences
  • Deployment, configuration and operational enablement
  • PRTG 5000 network monitoring with 36 months’ maintenance
  • Real-time performance tracking and alerting

The outcome

A stronger ICT security posture and more stable systems, with the Department able to see and act on network issues proactively.

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