Healthcare & Social Services
Patch management and network monitoring for provincial health
A 500-licence patch-management subscription and PRTG enterprise network monitoring with 36 months’ maintenance.
- Client
- Northern Cape Department of Health
- Industry
- Healthcare & Social Services
- Delivered
- May 2024 – July 2025
- Partners
- DET delivery team

The challenge
Keeping hundreds of devices patched — and seeing network problems before users do — is essential to a stable, secure health environment.
The DET solution
DET deployed PRTG enterprise network monitoring for real-time visibility and proactive alerting (2024), followed by a patch-management solution delivered as an annual subscription, including licensing, deployment, configuration and operational enablement (2025).
What was delivered
- Patch management for 500 endpoints plus admin licences
- Deployment, configuration and operational enablement
- PRTG 5000 network monitoring with 36 months’ maintenance
- Real-time performance tracking and alerting
The outcome
A stronger ICT security posture and more stable systems, with the Department able to see and act on network issues proactively.
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